SHIPPING POLICY

SHIPPING POLICY OF BONAVA
Bonava is committed to providing all its customers with a fast and reliable shipping service. This shipping policy describes delivery times, costs, and procedures to ensure an optimal shopping experience.

DELIVERY TIMES
Bonava is committed to shipping all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are usually delivered within 5-14 working days. Delivery times may vary depending on factors such as:

• Weather conditions

• Periods of high demand (such as public holidays)

• Customs procedures (if applicable)

FREE SHIPPING
At Bonava, you enjoy free shipping on all orders. Regardless of the order amount or your location, we make sure you pay no shipping costs. This is part of our commitment to making the shopping experience as convenient and attractive as possible.

SHIPPING
All orders at Bonava are shipped directly from our supplier. This approach helps us reduce processing times and ensure that you receive your products as soon as possible. It also allows us to carry out strict quality control on every item shipped.

ORDER PROCESSING
Once your order is placed, you will receive a confirmation email with all the details of your purchase.
Orders are processed and shipped within 24 to 48 hours.
Once your order has shipped, you will receive an email with a tracking number so you can easily track your package.

Tracking of orders
The tracking number you receive via email allows you to track the progress of your order via the carrier's website. This way, you know exactly where your package is and when it will be delivered.

QUESTIONS AND SUPPORT
Do you have questions about your order or our shipping policy? Our customer service team is ready to help you! You can reach us at:

E-mail: info@bonavalondon.com
We aim to answer all your questions quickly and professionally.

RESTRICTIONS AND EXCEPTIONS
Although we do our best to meet estimated delivery times, there are sometimes unforeseen circumstances that can cause delays. These include:

• Customs processes

• Adverse weather conditions

• Force majeure situations

Bonava is not responsible for such delays, but we appreciate your understanding and patience in such cases.

CONCLUSION
Bonava is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, please feel free to contact us at info@bonavalondon.com